1. Agreement
These Terms & Conditions (“Terms”) govern your use of UrbanOrra’s website https://urbanorra.com and any purchases you make. By using the website or placing an order you agree to these Terms.

2. Definitions

  • “We”, “Us”, “UrbanOrra” refers to the owner/operator of https://urbanorra.com.
  • “You” or “Customer” refers to any person who uses the site or purchases products.

3. Products & Descriptions
We make every effort to ensure product descriptions, images and pricing are accurate. However, product colors may vary by monitor and slight measurement differences may occur. If an item is listed with incorrect price or description due to an error, we reserve the right to cancel the order and notify you.

4. Orders & Payment

  • All orders are subject to acceptance and product availability.
  • Payment must be made through the payment methods shown on checkout. Payment processing is handled by third-party providers; you agree to their terms as well.
  • Prices include the amount displayed at checkout; shipping, taxes and duties may be added.

5. Shipping & Delivery
We will ship per the shipping terms and options shown at checkout. Delivery dates are estimates only. UrbanOrra is not liable for delays caused by carriers or customs.

6. Returns & Refunds
Returns and refunds are handled under our Return & Refund Policy (link to that page). Please review that policy for details.

7. Intellectual Property
All content on the site (text, images, logos, design) is owned or licensed by UrbanOrra. You may not reuse, reproduce or exploit any content without our prior written permission.

8. User Accounts
If you create an account you are responsible for keeping your account credentials confidential. You are responsible for all activity under your account.

9. Prohibited Uses
You may not:

  • Use the site for unlawful purposes.
  • Interfere with site security or operations.
  • Reproduce or use site content for commercial resale without permission.

10. Limitation of Liability
To the maximum extent permitted by law, UrbanOrra will not be liable for indirect, incidental, special or consequential damages arising from your use of the site or products. Our liability for direct damages is limited to the purchase price of the item giving rise to the claim.

11. Indemnification
You agree to indemnify and hold UrbanOrra harmless from claims arising out of your use of the site or breach of these Terms.

12. Governing Law & Dispute Resolution
These Terms are governed by the laws of India (adjust if you prefer another jurisdiction). Any disputes will be submitted to the competent courts in India, unless otherwise agreed.

13. Changes to Terms
We may revise these Terms from time to time. The date at the top indicates when the Terms were last updated. Continued use after changes constitutes acceptance.

14. Contact Information
Questions about these Terms: contact@urbanorra.com or visit https://urbanorra.com/contact.